This Privacy Policy describes how Rudra Paynex collects, uses, and protects your information when you use our digital recharge and bill payment platform.
At Rudra Paynex, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our website, mobile services, and digital payment platform.
When you register on our platform or use our services, we may collect certain personal information such as your name, mobile number, email address, and other basic details required to create and maintain your account. This information is used only for providing our services, verifying user identity, processing transactions, and ensuring secure access to your account.
We may also collect transaction-related information whenever you perform mobile recharge, DTH recharge, or bill payment through our system. This information helps us process payments, maintain transaction history, provide customer support, and improve the overall reliability of our services.
In addition, technical information such as your device type, browser information, IP address, and general usage data may be collected automatically to improve website performance, detect security threats, and enhance user experience.
Rudra Paynex takes appropriate security measures to protect your information. We use secure servers, encrypted communication channels, and modern security protocols to prevent unauthorized access, data misuse, or disclosure of sensitive information. However, while we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers or payment partners when it is necessary to complete a transaction, comply with legal requirements, or operate our platform efficiently.
Our website may use cookies and similar technologies to understand user behavior and improve service performance. Cookies help us remember user preferences, analyze website traffic, and provide a smoother browsing experience.
Users have the right to review, update, or request deletion of their personal information where applicable. If you believe any information we hold about you is incorrect or outdated, you may contact our support team to request corrections.
Rudra Paynex may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or service improvements. When updates occur, the revised policy will be posted on this page so users can stay informed about how their information is protected.
If you have any questions regarding this Privacy Policy or the handling of your personal data, you may contact our support team at the contact details provided on our website.